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This page covers our Terms of Use, Privacy Policy, and how we handle returns for TexCentric™ Merch

TexCentric™ / Green Knight Productions Terms of Use

TexCentric™ / Green Knight Productions, LLC Terms of Use

Effective Date: September 09, 2025


Use of Our Services

You may use our Services only for lawful purposes. Do not misuse them or attempt unauthorized access.


User Content

You retain ownership of any content you submit, but grant us a license to use it in connection with our Services. You are responsible for ensuring it is lawful and appropriate.


Intellectual Property

All content on our Services is owned by or licensed to TexCentric™ / Green Knight Productions LLC and protected by copyright/trademark laws. Do not reproduce without permission.


Third-Party Links

We are not responsible for third-party sites linked through our Services.


Disclaimers

Services are provided “as is” with no warranties of any kind.


Limitation of Liability

TexCentric™ / Green Knight Productions LLC is not liable for indirect or consequential damages.


Indemnification

You agree to indemnify TexCentric™ / Green Knight Productions LLC from claims arising from your use of the Services.


Termination

We may suspend or terminate access if you violate these Terms.


Governing Law

These Terms are governed by the laws of Texas.


Changes

We may update these Terms. Updated versions will be posted with a new effective date.


Contact TexCentric™ / Green Knight Productions LLC:

Email: info@texcentricshow.com

Website: www.texcentricshow.com

TexCentric™ / Green Knight Productions Privacy Policy

TexCentric™ / Green Knight Productions Privacy Policy

Effective Date: September 09, 2025


Introduction

At TexCentric™: The History • The Music • The Life (“we,” “our,” “us”), we value the privacy of individuals who use our website and related services (collectively, our “Services”). This Privacy Policy explains how we collect, use, and share the personal information of users of our Services (“users,” “you,” or “your”).


Information We Collect

• Registration Information: If you create an account, register for newsletters, or sign up for updates, we may collect your name, email address, phone number, and mailing address.

• Communications: If you contact us directly, we may collect additional details (such as your name, phone number, email, and any content you send us).

• Events: If you register for an event (in-person or online), we may collect relevant information such as your name, title, company, phone number, email, and event-related details.

• User Content: If you share user-generated content (such as posts, comments, or reviews), this information may be shared publicly through our Services.

• Payment Information: If purchases are made through our Services, we collect necessary billing details (like name, payment method, and billing address).

We also automatically collect information such as device/browser type, pages viewed, access times, IP address, and general location through cookies or analytics tools.


How We Use Information

• Provide, operate, and improve our Services

• Send you updates, newsletters, and promotional materials (if you’ve opted in)

• Respond to inquiries and provide support

• Facilitate events, programs, or contests you register for

• Analyze site traffic and usage patterns

• Comply with legal obligations


Sharing of Information

We do not sell or rent your personal information. We may share it with vendors, service providers, legal authorities if required, or in connection with business transfers.


Your Choices

• Opt out of promotional emails anytime

• Manage cookies through browser settings

• Request data access or deletion by contacting us


Security

We take reasonable measures to protect your data, but no method is 100% secure.


Changes

We may update this Privacy Policy occasionally. Updates will appear on this page with a new effective date.


Contact

TexCentric™ / Green Knight Productions LLC

Email: info@texcentricshow.com

Website: www.texcentricshow.com

Returns, exchanges & Refunds

TexCentric™ merchandise is produced in small batches, often in collaboration with Texas artists, makers, and partners. Because of that, we approach returns a little differently than big-box retailers — but always with fairness and respect.


Apparel & Wearables

If something doesn’t fit or arrives with a defect, we’ll make it right.

  • Exchanges are accepted within 14 days of delivery, provided the item is:
    • unworn
    • unwashed
    • in original condition
  • Because many items are produced in limited quantities, size exchanges may depend on availability.
  • If an exchange isn’t possible, we’ll work with you on a reasonable solution.


Limited Drops, Collaborations & Special Items

Some items are produced as limited releases, collaborations, or one-time drops.

  • These items may be final sale, and that will be clearly noted at the time of purchase.
  • If a limited item arrives damaged or incorrect, contact us — we’ll review it case by case and do what’s right.


Music, Media & Digital Items

  • Digital downloads, digital bundles, and media (including vinyl or CDs once opened) are non-refundable, unless the item arrives damaged or defective.


Shipping Issues & Damaged Items

Stuff happens — but we’ve got you.

  • If your order arrives damaged, incomplete, or incorrect, please contact us within 7 days of delivery.
  • Include your order number and photos if applicable so we can resolve it quickly.


Refunds

  • Approved refunds are issued to the original payment method.
  • Shipping costs are generally non-refundable unless the issue was on our end.


A Texas-Simple Promise

TexCentric™ isn’t about fast fashion or mass production.

It’s about story, quality, and trust.

If something feels off, reach out. We’re real people on the other side, and we’ll handle it the way Texans do — fair, direct, and with common sense.


📧 Questions?

Email us at info@TexCentricShow.com

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